We Build Technology for Family Caregivers

What does that actually mean?

We are fortunate to have a purpose driven team with the right credentials – expertise in caregiving and conversational intelligence. 

We don’t simply put tablets or smart speakers in people’s homes and hope for the best. Each piece of tech we build is purpose driven, not tech/hype/ego driven. 

Getting caregivers the support they need from those around them is not an original idea, but its emotional complexity proved too much for previous generations of tech. We believe, however, that Conversational AI is finally ready for prime time in this type of application. That’s why we’re so excited about our first product, Blue.

A caregiver is “a person who cares for someone who is sick or disabled.”

So, a lot of people are caregivers. Nurses are caregivers. So are physiotherapists, respiratory therapists and even doctors. They’re great… but we’re not talking about them.

We’re talking about when parents have to care for a kid with cancer during the prime of their careers. When one spouse gets hit by a car and the other has to reorient to a new way of living. When a dad has a stroke, or a mom has Alzheimer’s, and the family member who lives closest to home takes on everything. We’re talking about family caregivers.

These are ordinary people with almost no training and limited resources. They are thrust into one of life’s greatest challenges, and they refuse to quit. Motivated by love, duty and pride, they make huge personal sacrifices that often go unnoticed. 

These people have problems that are worth solving. We are here to face caregivers’ challenges head on.


Million Caregivers

in Canada and the United States.


Hours per Week

per caregiver in Canada and the United States spent on caregiving.


Billion Dollars

 of economic impact in Canada and the United States (based only on time spent caregiving).

1. National Alliance for Caregiving and AARP. (2015). Caregiving in the U.S. || 2. AARP Public Policy Institute. (2015). Valuing the Invaluable: 2015 Update. || 3. The Change Foundation. (2018). Spotlight on Ontario’s Caregivers. || 4. MetLife Mature Market Group, National Alliance for Caregiving, and the University of Pittsburgh Institute on Aging. (2010). The MetLife Study of Working Caregivers and Employer Health Costs: Double Jeopardy for Baby Boomers Caring for their Parents.

How We Do It


Everyone  is touched by caregiving at some point. Our team goes to great lengths to understand the caregiving experience across contexts, for both caregivers and their communities. 


Conversational AI is now in a place where we can use it for things beyond collecting contact information and telling terrible jokes. We know how to make this technology serve a higher purpose.


Design isn’t just about creating a cute dog that people will like. It’s about building interfaces that are usable, and addressing the root of the problem, not the symptom. 

What We're Building


The Community Assistant
Blue organizes ongoing community support for caregivers and their supporters, in a way that is sustainable and rewarding. 

Who We Are


Tom Masterson

CEO | Founder

Dylan Byth

Product Lead | Founder

What We're Talking About

Podcast cover art - what can I do

Our Podcast

A medical problem strikes. It’s hard to know where to start. 
That’s why we created “What Can I Do?”, a podcast that looks at caregiving through the eyes of inspirational people. Whether you’re a caregiver, or someone who cares about a family in crisis, we hope you enjoy it!
Blog cover art - Caregivers and Technology (1)

Our Blog

Caregiving is a huge, pressing problem.
That’s why we created “Caregivers and Technology”, a blog that unpacks the big picture issues – social structures, policy and more!
© 2020 CS Caregiver Support Technologies
Vancouver, BC, Canada